Privacy policy

Privacy Policy

Last updated: May 25, 2018

Rappid Studios strongly believes that protecting your privacy is essential to building a lasting relationship with you. This Privacy Policy (hereinafter referred to as “Policy”) explains how Rappid Studios collects, stores, uses and protects any information you provide us with when visiting our website and submitting a message through the contact form and/or playing our games through various app stores.

We have updated our Privacy Policy in order to meet all requirements set out by the applicable data protection legislation, including the General Data Protection Regulation (EE) 2016/679.

We welcome you to review this Privacy Policy periodically as we may update it from time to time, at our sole discretion. If we make any changes we will change the “Last Updated” date above and we may post a notice on our website along with the Updated Privacy Policy. Your continued use of our services, following any such modification, constitutes your acceptance of these modified terms.

For the purposes of this Policy:

Our services” refers to the games provided to our users via our providers’ web sites or stores (e.g. Google, Apple).

Our providers” refers to the providers we have a contract with for the distribution/provision of our games via their web sites and stores (e.g. Google, Apple, Amazon, Steam).

  1. Data Controller

Our company Rappid Studios PC, having its registered seat in Ahaiou 8, Street, Greece, (hereinafter referred to as “Rappid Studios”)  provides you with our services, either via our website or through various app stores and is therefore considered to be the “Data Controller” of your personal data. Consequently, hereinafter “we”, “us” and “ours”, refers to the Data Controller. 

 

  1. What personal data is processed and the legal basis of processing

We collect different types of information when you use our services. Essentially, we only obtain what is strictly necessary to provide you with our services, no more, no less.

  • Personal Data

We may collect personally identifiable information (“Personal Data”) such as: names and e-mail addresses, you provide us with, when you register to our services or contact us. We may combine non-personal data with personal data, for our purposes.

Data we process

Legal Basis for Processing

Your Username, Password or Nickname for the provision of our services. This data may be personal or non-personal, at your discretion.

Performance of contract.

Name and Email address when you communicate with us via E-mail using the particular contact form available in our website.

We process this data to respond to your queries and provide customer support. Please note that we do not use this information for any other purposes, except for answering any of your queries (we do not build your profile or target you based on your communication with us).      

Performance of contract.

 

  • Data processed by Advertising Providers

Rappid Studios cooperates with advertising (“ad”) providers, who also collect data, each time you use our services, such as: bundle ID, language ID, operating system version, device model, software developer kit (SDK) version, unique device identifier, IP address, media access control (MAC) address. Additionally, if you access a video ad, ad providers may collect additional stats about videos and video play back, such as: start/boot-up information, amount played/session length information, memory on device used for our video cache, videos cashed on a device and complete view event.

Based on the provided services to Rappid Studios, ad providers may also collect data such as: how long you play the game (app) and in-app events. Ad providers may use this data to provide you advertising campaign optimization, re-targeting based on your usage patterns.

Ad providers may receive information about you, from advertiser or advertising services companies such as mobile device identifiers, geolocation, IP addresses, website cookie information and usage data. They may also combine this information with additional demographic, geolocation and interest-based segment data, along with cookie information, from third-party providers. This additional information may determine the nature of the ad you see.

The legal basis for the processing of your personal data by the ad providers is your consent to this Policy.

Ad providers may share your information with third parties, for the provision of their services to Rappid Studios, and/or in order to assist them analyzing their services, for industry analysis, tracking and conversions, cross-device matching, behavioral advertising or demographic profiling, for advertising purposes. For more information, please read our ad providers’ privacy policies:

Chartboost: https://chartboost.zendesk.com/hc/en-us/articles/200780269-Privacy-Policy?mobile_site=true

Unity: https://unity3d.com/legal/privacy-policy

AdMob by Google: https://policies.google.com/privacy?hl=en

Appodeal : https://www.appodeal.com/privacy-policy

 

  • Data processed by our Providers

Rappid Studios collaborates with certain Providers for the distribution/provision of our games, via their web site/store. Our Providers collect your data according to their Privacy Policies. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party's privacy policy, not ours. Links from our third party providers’ websites are provided along for your convenience:

 

Google play:

https://policies.google.com/privacy

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice&ldl=en

Apple:

https://www.apple.com/legal/privacy/en-ww/

Amazon:  https://www.amazon.com/privacy

Steam: https://store.steampowered.com/privacy_agreement/

 

 

 

 

  1. Data processing purposes

We protect your personal data and do not treat it for any irrelevant purposes, apart from providing you with our services and the purposes referred herein. The purposes for processing your data include:

  • Providing you with our services
  • Improving our services
  • Notifying you of any changes in our services
  • Advertising
  • Fraud prevention
  • Compliance with legal obligations
  • Exercising our legitimate interests

 

  1. How long is your personal data stored for

We store your personal data until you delete our App.

Some data may be held for longer in our legitimate interests to protect our business from losses, to exercise our legitimate rights and perform our legal obligations.

  1. Security measures

We are concerned about safeguarding the confidentiality of your information. Therefore, we provide physical, electronic, and procedural safeguards to protect information we store, transmit, maintain or otherwise process from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

We encrypt the password created by you at the sign up stage and then store your personal data on secure servers that would prevent unauthorized access or destruction of your personal data.

We limit access to your personal data to authorized employees and contractors who need to know these information in order to operate, develop or improve our services. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

 

  1. Cookies

Notwithstanding the fact that we do not use cookies in order to track your movement around the web, our website and apps may contain cookies from third parties. Our third party partners, and their privacy policies are mentioned above.

 

  1. Data Subjects Rights

For the purposes of this chapter:

“Data Subject” refers to everyone who uses our services through our website.

“Controller” refers to Rappid Studios.

If a Data Subject wishes to avail himself or herself of the following rights, he or she may, at any time, contact the Controller via the following e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

 

  1. a) Right of confirmation

Each Data Subject shall have the right to obtain from the Controller confirmation as to whether or not personal data concerning the Data Subject is being processed.

  1. b) Right of access

Each Data Subject shall have the right to obtain from the Controller free information about his or her personal data stored at any time and a copy of this information, such as:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed;
  • where possible, the anticipated period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • where the personal data is not collected from the Data Subject, any available information as to their source;
  • possible data transfer to another Country;
  • the existence of automated decision-making, including Profiling, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the Data Subject.

 

  1. c) Right to rectification

Each Data Subject shall have the right to obtain from the Controller without undue delay the rectification of inaccurate personal data concerning him or her.

 

  1. d) Right to erasure (Right to be forgotten)

Each Data Subject shall have the right to obtain from the Controller the erasure of personal data concerning him or her, and the Controller shall have the obligation to erase personal data without undue delay, under certain legal prerequisites.

In case your personal data is erased at your request or in accordance with our data retention policy, we only retain such information that is necessary to protect our legitimate interests or to comply with a legal obligation.

 

  1. e) Right of Restriction of Processing

Each Data Subject shall have the right to obtain from the Controller restriction of processing, under certain legal prerequisites.

 

  1. f) Right to data portability

Each Data Subject shall have the right to receive the personal data concerning him or her, which was provided to the Controller, in a structured, commonly used and machine-readable format and transmit those data to another Controller.

 

  1. g) Right to object

Each Data Subject shall have the right to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her. This also applies to profiling based on these provisions.

 

  1. h) Automated individual decision-making, including Profiling

Each Data Subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her.

 

  1. i) Right to withdraw data processing Consent

Each Data Subject shall have the right to withdraw his or her consent to processing of his or her personal data at any time.

 

  1. j) Each Data Subject shall have the right to lodge a complaint before the national supervisory authority, in the unlucky event of data breach.

 

  1. Children’s Privacy

We never knowingly collect or solicit any information from anyone under the age of 16. Our services are not directed at nor made look to appeal to such persons. Parents or guardians that believe that we hold information about their children aged 16 and under may contact Us at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

9.Your Consent

By installing, using, registering to, or otherwise accessing our services, you agree to this Policy and give an explicit and informed consent to processing of your personal data under the Terms of this Policy. If you do not agree with this policy, please DO NOT install, use, register to, or otherwise, access our services. 

  1. Communication

Should you have any queries of any nature regarding this Policy or have any concerns about privacy, please contact Us to This email address is being protected from spambots. You need JavaScript enabled to view it.